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West Roxbury – Store Grand Re-Opening!



Feb 6th, 2018

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Check out what’s NEW at our newly remodeled store in West Roxbury!

Ceremonial ribbon cutting on Friday, Feb. 9th at 8:30AM.

Experience our dedication to freshness, quality and our commitment to providing the very BEST customer service experience possible!

Store Director,  Jay George, Assistant Store Director, Keith Mosley, and the entire West Roxbury team are looking forward to showing you what’s NEW in your freshly remodeled West Roxbury Star Market!

West Roxbury Store management and messageWest Roxbury Store Team

12 Responses to West Roxbury – Store Grand Re-Opening!

  1. Susan Flynn 07/02/2018 at 9:05 am

    The store looks great! The new checkout area seems to work really well too! I am very happy because I am at this store 3-5 times a week. Great job!

    • Shaneen Scott 08/02/2018 at 1:02 pm

      We are thrilled to hear this, Susan! Thank you for shopping with us so loyally and for taking the time to let us know how much you enjoy visiting our newly remodeled West Roxbury store. Your wonderful comments will be shared with the Store Director who will be happy to receive such kind words. Thank you, again! –Lizet

  2. Mary Salman 12/02/2018 at 9:19 am

    This is great! One question…will you be offering pick up service like Peapod does (order online and have groceries ready for pick up for a fee)? It will be amazing if you’re able to offer this.


    • Shaneen Scott 13/02/2018 at 12:34 pm

      Thanks for asking Mary! This is not a service that we offer at this time. However, we appreciate the chance to share your inquiry with our team for further review! Check out our delivery options that we have through Instacart on our official website http://www.shop.starmarket.com. Thank you and have a great day! -Jayme

  3. jeanne 11/04/2018 at 11:31 am

    Love the Starbucks

    really really hope you will supply a few chairs and tables!!!!!!!

    • Shaneen Scott 11/04/2018 at 10:18 pm

      Hi Jeanne! We’re so happy to hear how much enjoy the Starbucks in our West Roxbury store! We will be happy to share your suggestion to add some tables and chairs with our Retail Opertaions Department for further review and consideration. Thank you! –Jeremy

  4. jeanne 19/04/2018 at 8:44 pm

    tableland chairs……..
    5 months later,still waiting and hoping !!!

    • Shaneen Scott 23/04/2018 at 11:25 am

      Hi Jeanne. We’ve reached back out to our Retail Operations Team with your feedback. Thank you! –Jayme

  5. Sandra Perry 24/05/2018 at 8:02 pm

    Hi I have been a shopper at this store for many, many years. Even before it was a Star Market. I guess it was a bit tattered around the edges and needed an update, but I hope the changes are all done. I am finding things so completely changed that it is adding a lot more time to my shopping time and some more money to my shopping budget, prices have gone up a bit. One major complaint I do have is the entrance, I personally find it very awkward. Going in you have to make a 90 degree turn, and with the big new shopping carts it seems very unyielding. I think someone did not give great thought to this aspect of the design.

    • Shaneen Scott 24/05/2018 at 11:32 pm

      Sandra, our sincerest apologies if our new design, shopping carts and prices have caused you any inconvenience. This was certainly not our intent. Please know that we really appreciate your feedback, and we will make sure all of your concerns are shared with the appropriate personnel for review. Thank you for taking the time to write to us! –Cornelius

  6. William Gambill 03/12/2018 at 9:29 am

    Hi like Sandra I have been shopping at this location for years. I agree the 90 degree turn on the left side is confusing, and problematic in such a tight space. I was recently at the deli to pick up some Land of lakes American cheese. But to my surprise it seems your deli only caries Boars head products now. I’m not a fan of limited selection. How are you compensating your customer base for offering a reduced selection?

    • Shaneen Scott 03/12/2018 at 4:36 pm

      Thank you for taking the time to share this feedback, William. We’ll gladly share your concerns with our West Roxbury Team for further review and consideration. If you’d like to be contacted in regards to a follow up, please email us your best contact phone number to AlbertsonsSocial.Media@albertsons.com. Thanks! -Patrick

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