Telehealth

Telehealth

Your doctor, one tap away

Connect with doctors online via our telehealth partners.
Connect now
Telehealth

Your doctor, one tap away

Connect with doctors online via our telehealth partners.
Connect now

Flexible, affordable care 
at your fingertips

Video visits starting at $54 or copay*

From doctors only       

Convenient appointments

How online doctors can help

Prescription fills & refills

Skip the doctor’s office and get your scripts filled & refilled from the comfort of home.

Primary care

Manage chronic conditions and get preventative care for your family (ages 1+) with online doctors you choose, when and where you need them.

Ask a doctor

Get expert answers to your health questions from trusted doctors. Search past questions or ask your own and get a response within 24 hours.

Urgent care

Get care fast for urgent needs like colds, flu, COVID-19 symptoms, and more.

 

How it works

1. Download the Star Market app and create a pharmacy profile
2. Click "More" and then "Care Services" to access our telehealth partners
3. Click “Telehealth” and choose the service that best meets your needs
4. Move to HealthTap to meet with online doctors on your schedule

"

The doctor was very thorough and gave great advice on things I should and should not be doing for my symptoms. She called in a prescription and I picked it up and started the next morning. I'm on day 3 and I feel so much better.”

How HealthTap can help & Prescriptions, Lab Tests, Referrals

HealthTap is a virtual primary care physician practice available in all 50 states and D.C. Doctors on HealthTap are board-certified with an accredited American Board of Medical Specialities (ABMS) or American Osteopathic Association (AOA) specialty board.

Virtual Primary Care visits are scheduled appointments with a doctor you choose. You can see the same doctor each time, allowing them to get to know you and your health history. This makes it ideal for preventive care, chronic condition management, and ongoing support.

Virtual Urgent Care visits connect you with the first available doctor for one-time, on-demand help with minor issues like a cold, UTI, or rash.

Note: HealthTap virtual visits are not for emergencies. Call 911 if you’re experiencing a medical emergency.

Doctors on HealthTap can diagnose, treat and manage the full array of acute and chronic primary care conditions.

HealthTap caters to individuals across all age groups, including children ages 1+, teens, and adults.

If your doctor prescribes medication, it’s sent electronically to your chosen pharmacy right after the visit. Timing depends on the pharmacy, so we recommend calling to check when it's ready.

Yes. There are some medications that are always prescribed in-person and cannot be prescribed virtualy. These include opioids and other controlled substances and some psychiatric and lifestyle drugs.

When your doctor orders lab tests, HealthTap automatically sends the order to Quest Diagnostics. But if you prefer a different lab, you can print your order and bring it to another lab that’s more convenient for you. 

 

Once your results are ready, HealthTap will notify you so you can review them with your doctor and make a plan together.

Yes. You'll be able to access all visit notes, including information regarding any prescriptions, lab tests, referrals, or doctor's notes directly in the HealthTap website or mobile app.

Yes. Doctors on HealthTap can recommend specialist or in-person care whenever it's clinically appropriate. You can then book an appointment with a specialist of your choice.

If your doctor determines you need in-person follow-up, they’ll provide a referral during your visit. All documentation—including referrals—is available in your HealthTap account and can be easily downloaded as a PDF to share with other healthcare providers.

*Your insurance copay or $54 when accessed through Sincerely Health.